Introduction

Welcome to [Your Store Name]! This Seller Policy outlines the rules and guidelines for selling on our platform. By registering as a seller, you agree to comply with this policy to ensure a fair and transparent marketplace for all users.

1. Seller Registration & Eligibility

To become a seller, you must:

• Provide accurate and up-to-date business information.
• Comply with local laws and regulations.
• Agree to our terms of service and policies.

2. Product Listings & Standards
a. Permitted Products

• All products must comply with local laws and our marketplace guidelines.
• Sellers must ensure that products are accurately described with high-quality images.

b. Prohibited Products

• Counterfeit, illegal, or restricted items are strictly prohibited.
• Products that violate intellectual property rights are not allowed.

c. Pricing & Discounts

• Prices must be fair and competitive.
• Sellers can offer discounts, but misleading pricing tactics are not permitted.

3. Order Fulfillment & Shipping
a. Processing & Dispatch

• Orders must be processed and shipped within the agreed timeframe.
• Sellers must provide valid tracking information where applicable.

b. Shipping Responsibility

• Sellers are responsible for ensuring timely and secure deliveries.
• Any shipping delays must be communicated to the buyer.

4. Returns, Refunds & Cancellations
a. Return Policy

• Sellers must specify their return policy, including eligibility and timelines.
• Returns should be processed in a timely and professional manner.

b. Refund Policy

• Refunds must be issued promptly upon approval of a return request.
• Sellers must comply with marketplace refund policies.

c. Order Cancellations

• Sellers can cancel an order only under valid circumstances (e.g., out of stock, fraudulent transaction).
• Frequent cancellations may lead to penalties or account suspension.

5. Seller Responsibilities & Code of Conduct

• Maintain a high level of customer service and communication.
• Resolve disputes professionally and in accordance with marketplace policies.
• Avoid fraudulent practices, false advertising, or misrepresentation.
• Comply with all legal and tax obligations related to selling.

6. Seller Fees & Payments

• Commission rates and transaction fees will be deducted from each sale.
• Payments will be processed based on the agreed schedule and payment method.
• Sellers must ensure their payout details are accurate and updated.

7. Account Suspension & Termination

• Violation of this policy may result in warnings, penalties, or account suspension.
• Repeated violations or fraudulent activity may lead to permanent account termination.

8. Changes to This Policy

We may update this Seller Policy as needed. Sellers will be notified of any significant changes.

9. Contact Us

For any questions or support, contact us at [Your Contact Email].

Effective Date: 07 Feb 2025